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Sport Ngin
- Minneapolis, MN
Build, lead, and review work of the creative team in the production of all web, print, and digital marketing collateral Spearhead and manage creative strategy for both small scale and large scale projects, harnessing digital and brand design Collaborate with the marketing and sales departments in analyzing campaign results and identifying opportunities for improvement in creative strategy Analyze
Posted 2 days ago
Join a group of system thinkers and focus on front end application development efforts that will have a significant impact for other engineers and our end users. You will... Integrate with an engineering team that delivers new working code daily in an agile development environment. Collaborate with cross functional team members such as UX designers, product managers, and other software engineers t
Posted 3 days ago
Ensure cross functional alignment with digital, PR, creative, advertising and selling team Align with the partnerships team to identify and implement collaborations with like minded organizations across social to help drive exposure and growth Design, create and manage promotions and social ad campaigns, being sure to integrate with company's overall marketing campaign plan and channels Ideate bra
Posted 3 days ago
Work directly with product stakeholders to define/understand use cases and requirements and translate to technical solutions. Take ownership and drive project initiatives. Work as an extension of the architecture team to define new application solutions and patterns Mentor junior and/or mid level developers Facilitate team meetings to socialize and refine technical solutions Initiate complex proje
Posted 9 days ago
You will respond to inbound customer inquiries, issues and requests via email, phone, and online chat by being yourself and using your new found knowledge. Follow through with technical issues brought to our attention by customers by being the voice of the customer while you track down and determine the root cause of issues while also correctly logging any issues that need the attention of our Dev
Posted 17 days ago
Serve as a new customer's Customer Success Manager while coordinating the implementation of core product offerings Effectively track onboarding tasks and progress and review onboarding tasks to ensure activation dates are being met Work collaboratively with other SportsEngine teams, specifically Sales, Support, Creative and Account Management during the onboarding process Establish clear ownership
Posted 18 days ago
Overall responsibility for the IT team including people and performance management, coaching, department prioritization, IT support and project delivery, and cross department coordination. Manage and participate in IT helpdesk including incident and service request management activities and associated tools and processes. Network management and configuration for multiple locations including intern
Posted 28 days ago
Daily reconciliation of SportsEngine's bank accounts. Daily preparation and posting of SportsEngine's cash entries. Team lead on day to day treasury responsibilities; ensuring accurate maintenance of bank accounts, balances, access to banking information systems and bank cost information. Provide detailed transaction support as a key member of the accounting month end, quarter end and annual repor
Posted 28 days ago
Work cross functionally to assess current engagement resources as well as short, medium and long term engagement needs. Conceive and plan overall customer experience strategy, both short term and long term. This strategy may include such delivery options as inline product guides, knowledge base content, live and remote courses, virtual classrooms and the use of SportsEngine's user community. Devel
Posted 1 month ago
Immediately upon receiving a prospect inquiry through live chat, web forms, phone and social media, respond to and qualify for an opportunity to handoff to a Sales Rep. Immediately upon receiving a current customer inquiry through live chat, web forms, phone and social media, respond to and triage appropriately based on the customer's desired outcome. Adhere to Sales and Customer Success guideline
Posted 1 month ago
Sport Ngin
- Minneapolis, MN
Collaborates to write and create content related to our products to be distributed in lead generation activities. Write articles and blog posts for partner websites as well as for SportsEngine.com. Writes email copy for advertising, promotion, and product marketing campaigns in partnership with the strategic lead. Helps product managers and product marketing managers execute product awareness, new
Posted 1 month ago
Prospecting and lead generation Identify new sales opportunities Manage the sales cycle and successfully close business Build strong client relationships Provide customer support to ensure satisfaction Identify opportunities to upsell and cross sell Work with campaign delivery team to establish project plan in support of the client agreed upon terms to ensure a well executed campaign Success for t
Posted 1 month ago
Develop retention, cross sell, and upsell marketing strategies and plans to meet business objectives across our portfolio of software platforms. Own the customer journey and optimization. Develop testing matrices and methodologies, optimization efforts, and campaign analysis. Serve as a connector and trusted partner between Sales, Account Management, Customer Success and Marketing, working closely
Posted 2 months ago
Own the strategic marketing plan, quarterly KPIs and monthly targets for assigned brands and products. Serve as a connector and trusted partner between Sales, Onboarding, Account Management, Customer Success and Marketing, working closely with business leaders to translate business objectives into impactful marketing strategies and plans to acquire and retain customers. Work closely with product a
Posted 2 months ago
Sport Ngin
- Minneapolis, MN
Work on a small team of passionate data scientist and data engineers. Manage the day to day operations of running our Data Warehouse. Build data pipelines and ETLs for loading source system data into the data warehouse for further reporting and analysis. Assist in building scalable data structures to support reporting and tracking of key business and product metrics. Build, create, and manage repo
Posted 2 months ago
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