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Job Responsibilities Applies technical knowledge of products and systems to enter ILEC & CLEC commercial orders into order entry system with limited information received from Sales. This activity would include but is not limited to interpreting and verifying that all product and network requirements are met on the incoming order and it is reflected correctly in the applicable systems. Also, additi
Posted 14 days ago
Primary Job Responsibilities Apply technical knowledge of products and systems to enter ILEC, CLEC, and Out of Territory commercial orders into SABRE, and other various billing systems. This activity would include, but is not limited to, interpreting and verifying that all product and billing requirements as well as TSAs, Addendums, and Amendments, are met on the incoming order and reflected corre
Posted 14 days ago
Troubleshoots, analyses, resolves, and escalates customer/network troubles. This specifically includes the following Handle advisor support calls and chats – assist advisors on process and procedures for troubleshooting customer issues. Take over ownership of level 1 trouble tickets that cannot be resolved. Provides customers with ticket status updates, and completes customer callbacks when
Posted 15 days ago
TDS Telecommunications LLC.
- Pequot Lakes, MN / Madison, WI / Coeur d'Alene, ID
Performs Inventory & Supplies duties such as repair & returns, orders & processes orders for regulated & deregulated items, tracks regulated & deregulated inventory, maintains appropriate inventory levels utilizing the mailbox and web tools (e.g., Inventory Use & Transfer Application, etc.), Plant Record Systems, SAP and other TDS applications as appropriate. Inventory responsibilities include war
Posted 17 days ago
Assists with and performs on site installing, troubleshooting, testing, splicing, repairing, and maintaining telephone equipment and general network equipment, customer premise equipment, Video, fiber optic facilities/copper and/or other TDS products & services for new and existing customers. Identifies location of defective cable using various test equipment and repairs buried, aerial, undergroun
Posted 1 month ago
Assists with and performs on site installing, troubleshooting, testing, splicing, repairing, and maintaining telephone equipment and general network equipment, customer premise equipment, Video, fiber optic facilities/copper and/or other TDS products & services for new and existing customers. Identifies location of defective cable using various test equipment and repairs buried, aerial, undergroun
Posted 1 month ago
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