This position is responsible for developing and implementing political and funding strategies for large scale public safety technology projects. These strategies will often involve developing and driving legislative initiatives, as well as advocating with both the executive and legislative branches of state/local government and the ability to get state or local elected le

Mobilize the Emergency Response Team (ERT) via PagerDuty Prepare written and verbal incident communications for distribution to internal stakeholders, external customers, State and Federal commissions Coordinate Post incident Reviews (PIR's) to drive continual improvement Prepare customer facing Root Cause Analysis (RCA) documents Monitor and continually improve incident

With remote access to customer systems, Install or troubleshoot the company's proprietary Software, identify the problematic root cause on hardware equipment such as laptops, servers, and IP cameras. Provide courteous and knowledgeable troubleshooting support over the phone, via email and in person. Ensure timely and accurate set up of all systems Phone Support during reg

include but are not limited to Engage with an assigned group of customers and/or Customer Success Advocates to understand and deliver provisioning, configuration or other technical adjustments that empower the customer to improve or expand their use of the Motorola Solutions Command Center Software or Mobile Video Software portfolio in alignment with their agency goals and

include Be the expert on our end customer experience, from onboarding to support, engagement and advocacy. Contribute to the vision for our Self service platforms based on an understanding of business, user needs, and our platform architecture. Act as a product manager manager of our end customer experience develop, maintain, communicate and evolve our customer experience

By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenges. Senior Customer Success Man

We are looking for a candidate with experience in managing support staff including; customer service, pre recovery processing and escalated account scenarios. Candidates need to be well rounded, flexible and driven. The Supervisor I position will be responsible for assisted tasks for their Manager and daily tracking of all case workers in the MVTrac Recovery division. A s

Works with the customer to understand comprehensive business requirements as it relates to MSI applications. Includes requirements documentation, implementation, verification, training and support. Responsibilities include Conducting BPR, System Provisioning, UI Customization, Training MSI Premier One CAD and Mobile, and Go Live Support. Works directly with client to mana

include but are not limited to Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments. Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results Develop solutions to difficult technical problems encountered as part of system ma

This position is open for DoD SkillBridge candidates only. Note The candi date MUST reside in or be open to relocation to OH, MI, MN, WI, SD or ND. The System Engineer will take responsibility for and oversee all technical aspects of the assigned project from award until system acceptance. This involves Final Design and implementation of the radio network accounting for i

Note This is a remote position with travel (25 50%) to support projects. The candi date MUST reside in or be open to relocation to OH, MI, MN, WI, SD or ND. The System Engineer will take responsibility for and oversee all technical aspects of the assigned project from award until system acceptance. This involves Final Design and implementation of the radio network account

Motorola Solutions is building talent pipelines to meet future hiring demands. This is a pipeline role, while there is not an immediate opening, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we'll follow up with an exploratory conversation. The Presales Solutions Architect will be responsible, but n

Include Presenting and demonstrating the value of Ava's software defined security platform to partner principals and business leaders Effectively disseminate product knowledge by providing thorough training to sales teams, manufacturing representatives, channel partners, and end users. Articulate the technology and demonstrate differentiated value propositions to both busi

Night Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utili

Swing Shift Wed Sat, 12 00 pm 10 30 pm (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizing the pro