Summary:

Reports to the Manager Supply Chain Operations. Responsible for entering data into computer system and assist in other data maintenance/problem resolution tasks. Maintain and ensure the confidentiality and integrity of all data reviewed.

Develops and maintains effective working relationships with system users and provides ongoing support to them while maintaining internal reports against key performance indicators.

Responsibilities:

* Provide support as clinical liaison between the clinical teams all end users distribution operations and receiving.

* Responsible for execution of item changes on par forms across the organization maintaining a log of all items that are being substituted. Will initiate all communication to end users of item changes.

* Prepare review process and place purchase orders as directed by Supply Chain Team.

* Investigate discrepancies with all orders to resolve delivery and invoicing issues.

* Monitor open orders and follow up with suppliers to ensure delivery is on time.

* Assists other departments on System-wide initiatives as needed in relation to supply chain related products and processes. Departments may include but not limited to the following: Infection Prevention Risk Management Clinical Pathways Clinical Resource Management Quality Management Employee-Patient Safety Policy and Practice Council Clinical Optimization etc.

* Interact with the various departments including All Clinical Offsite OR Materials Receiving and Accounts Payable

Works with end users management and leadership team to ensure availability and optimal velocity of items.

Supports problem resolution with accounts payable relating to Supply Chain orders.

Effectively and continually communicates with staff management internal customers and vendors to facilitate the flow of information. Provides timely and accurate communication both written and verbal as appropriate regarding fulfillment of Purchase Orders supplier performance on automated transactions inaccuracies between Purchase Orders and invoices according to department goals and objectives.

Other information:

BASIC KNOWLEDGE:

Associate degree Preferred. Combination of experience in Supply Chain Distribution/Operations/Receiving systems applications and experience in clinical area operations may substitute for a degree.

EXPERIENCE:

Must have strong computer skills * prior use with excel is preferred

General understanding of Supply Chain Operations.

Ability to multi task deal with multiple critical issues at one time and see through to completion in a timely fashion

Strong communication skills

System Experts:

Microsoft Office People-Soft At Par Maximo UPS trackpad GHX and Handheld services as well as any future systems that will be implemented in support of supply chain activities.

Performs other duties as assigned.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Normal office environment with some walking to other areas to investigate and resolve problems and provide system training and the like. May experience some visual fatigue associated with extended periods of time at a computer terminal.

INDEPENDENT ACTION:

Performs independently within the department*s policies and practices. Refers specific complex problems to the manager when clarification of the departmental policies and procedures are required.

SUPERVISORY RESPONSIBILITY:

None.

Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Lifespan is a VEVRAA Federal Contractor.

Location: Rhode Island Hospital USA:RI:Providence

Work Type: Full Time

Shift: Shift 1

Union: Non-Union