We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and provides more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:

The SCADA Communications Supervisor is responsible for management of the preventative maintenance plan by writing procedures, generating preventative maintenance cycles, and ensuring timely completion and record keeping. The incumbent in this position will prioritize maintenance tasks; respond to and resolve SCADA and communication systems problems; provide direction for department technicians and coordinate with internal departments and external agencies; set stock levels and reorder points for SCADA/Communications systems spare parts; and coordinate repair of core units with manufacturers and repair agencies. The supervisor will support the department manager by specifying plans for equipment upgrade or replacement, life cycle planning, providing field supervision, monitoring and quality control of maintenance inspections, and work with Training /QA on the development/execution of training plans.

Supervisory:

• Provides work direction to SCADA/Communication technicians and monitors SCADA/Communications technicians work schedules.
• Directs technicians and external resources to quickly return systems to normal operation during system failures or unusual operations.
• Prioritizes and assigns maintenance and repair of systems components.
• Ensure compliance with systems maintenance procedures and quality of completed work.

• Analyzes system's performance.
• Recommends modifications/upgrades and coordinates with manufacturers, vendors, and contractors for all Communications equipment. Prepares maintenance procedures.
• Supports business continuity planning and implementation.
• Ensures preventative maintenance tasks are completed in a timely manner and maintains accurate historical data of completed preventative maintenance.
• Monitors compliance with industry standards and recommended practices.
• Analyzes system reliability and recommends system improvements based on reliability data.
• Participation in specials projects is required.

• Prepares concise reports, compiles information, maintains procedural reference materials, training records, and other required documentation.
• Documents non-compliance of rules, procedures, and policies when required.
• Maintains valid certifications and driver's licenses.
• Manages spare Inventory and Repairs: Monitors equipment failure rates and develops preventative maintenance procedures and cycles. Sets up spare equipment stock levels, reorder points, and coordinate repairs of core units.

• Ensure compliance with systems maintenance procedures and quality of completed work. Audits quality of purchased and repaired department spares. Tracks, analyzes, and resolves repetitive failures.

• Provides daily communication/updates to management on status of projects/workload.
• Performs other duties directly related to this position as assigned.

A high school diploma or GED AND eight (8) years in communications control systems, railway signal and train control systems, aircraft maintenance or power generation/distribution, including one (1) year* of supervisory or lead experience in the field.

OR

Associate's degree in electronics, computer science, networking, or related field AND six (6) years of related experience such as communications control systems, railway signal and train control systems, aircraft maintenance or power generation/distribution, including one (1) year* of supervisory or lead experience in the field.

OR

Bachelor's degree in electronics, computer science, networking, or related field AND four (4) years of related experience such as communications control systems, railway signal and train control systems, aircraft maintenance or power generation/distribution, including one (1) year* of supervisory or lead experience in the field.

Licensure Requirements:

• Valid driver's license with acceptable driving record.
• Ability to obtain and maintain a Class A CDL Driver's License.
• Ability to pass physical examinations, Rail Operations Rule Book, and physical agility examinations.

• Leading Self-Personal Effectiveness Certificate
• Leading Self-Communication Certificate
• Leading Self-Business Skills Certificate
• Leading Others-Preparing for Supervisor Certificate

What knowledge, skills, and abilities you should have within the first six months on the job:

• Demonstrated solving and troubleshooting techniques, as well as an understanding of railroad signaling principles and practices, large communications/control systems.
• Demonstrated ability with maintenance and troubleshooting practices for critical systems and infrastructure in a safety and schedule sensitive environment.
• Ability to interpret technical manuals and drawings.
• Intermediate skills with MS Word, Excel, Access, Outlook, Teams, and PowerPoint.
• Knowledge of Metro Transit communications equipment and monitoring software i.e. Pacis, SCADA, Symphia, SolarWinds.
• Proven leadership qualities; conflict resolution, compromising, delegating tasks and motivation techniques.
• Project Management skills; time management, effective communication, and prioritization of tasks.
• Strong Written and Communication skills; ability to influence and persuade internal as well as external stake holders.

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits, and a good work/life balance.

Union/Grade: TMSA/Grade H
FLSA Status: Exempt
Safety Sensitive: Yes, subject to random non-DOT drug test.

What your work environment would be:
Work is regularly performed in a normal office environment but may require occasional outdoor work with exposure to outdoor weather conditions. Work requires occasional local in-state travel by car to visit different facilities and may occasionally travel by air out of state for training and conferences. This position has exposure to hazards such as proximity to moving mechanical parts, electrical current, vibration and occasional loud noise. This position requires individuals to be accessible and able to troubleshoot and resolve issues after hours by phone 24/7.

What steps the recruitment process involves:

1. We review your minimum qualifications.
2. We rate your education and experience.
3. We conduct a structured panel interview.
4. We conduct a selection interview.