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Community Director (Residence Hall Director)
Milwaukee, WI
Job Description
Milwaukee School of Engineering (MSOE) invites applications for a full-time Community Director to join our Residence Life team. Community Directors are live-in professionals who are responsible for managing the daily operations of their residential community and responding to community assistant, desk staff, and resident needs during and outside normal working hours. They focus on student development and hold weekly meetings and bi-weekly 1:1 with community assistants. Community Directors participate in monthly all-communities meetings and weekly Residence Life staff meetings. They support co-curricular efforts to foster a welcoming and inclusive environment that promotes diversity, equity, inclusion, and belonging.
Areas of responsibility include the upkeep of residential facilities, crisis management support and intervention, student team selection and development, intentional collaborations, and residential student conduct.
Essential Duties
Qualifications
While performing the duties of this job, the employee is largely sedentary; the ability to move is required. The employee is occasionally required to traverse within their work area and other areas on campus.
Work Environment
This job operates in a professional office environment. This role uses standard office equipment, including but not limited to computers, phones, photocopiers, filing cabinets, and fax machines.
The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is the policy of MSOE to provide equal employment opportunity to all individuals regardless of their race, ethnicity, color, creed, religion, sex, age, national origin, physical or mental disability, military and veteran status, sexual orientation, gender identity, genetic characteristics, marital status or any other characteristic protected by local, state or federal law. This policy applies to all jobs at the University and to all the terms, benefits, and conditions of employment/enrollment.
Job Code: 222
Areas of responsibility include the upkeep of residential facilities, crisis management support and intervention, student team selection and development, intentional collaborations, and residential student conduct.
Essential Duties
- Lead daily operations of a residential community.
- Conduct regular building walkthroughs to identify maintenance and custodial needs; submit requests and collect follow-up information as needed.
- Resolve situations involving facilities, psychological concerns, or staff issues.
- Refer residents and student staff to appropriate campus resources.
- Perform key and visitor log audits in Omnigo and Housing Cloud.
- Directly supervise and mentor 7-14 community assistants (CAs).
- Build relationships with residents, Residence Life staff, campus partners, and faculty.
- Reinforce MSOE's mission, vision, values, and policies by training staff and addressing the community.
- Collaborate with the Residence Life team to ensure alignment with and support of the Residence Life plan.
- Collaborate on recruitment, selection, and training processes for professional and student staff.
- Oversee the opening and closing of residential facilities throughout the year.
- Support summer camps, programs, and conference groups as needed.
- Participate in and assist with campus events that support the student experience (e.g., ROAR, Welcome Week, Homecoming, Winterfest, Spring Fling, MLK Day of Service, Friendsgiving, Midnight Breakfast, Light the Lamp).
- Must maintain full time residence on campus using MSOE facilities.
- Actively provide oversight for building operations and student team– 70%
- Represent MSOE at events – 20%:
- Be able to represent MSOE at events.
- Be a good representative of MSOE at events.
- Field questions and concerns from parents and students.
- Represent MSOE at outside events such as WIACU and ACUHO-I, as well as other conferences.
- Be an active participant in university-wide committees or activities – 10%
Qualifications
- Master’s degree required
- A minimum 2 years of related experience required.
- Experience in student affairs, student life, campus life, or residence life required.
- Understanding of student development theory and practice.
- Master’s degree in student affairs or higher education preferred.
- Supervisory experience or related skills to support student employees.
- Proficient in multiple technology platforms/tools, including Microsoft 365.
- Knowledge of residence life, student affairs, campus life, or student life areas and operations.
- Knowledge of or ability to learn about student and community conduct approaches.
- Knowledge of or ability to learn about the NaBITA Risk Rubic.
- Ability to maintain effective working relationships and function within a team.
- Ability to consistently display and uphold the highest standards of conduct and integrity.
- Ability to work effectively with students, staff, faculty, and parents.
- Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before others.
- Ability to effectively communicate in both written and oral form.
- Ability to use numbers to solve problems involving concrete variables in standardized situations.
- Ability to apply common-sense understanding to carry out written or oral instructions.
While performing the duties of this job, the employee is largely sedentary; the ability to move is required. The employee is occasionally required to traverse within their work area and other areas on campus.
Work Environment
This job operates in a professional office environment. This role uses standard office equipment, including but not limited to computers, phones, photocopiers, filing cabinets, and fax machines.
The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is the policy of MSOE to provide equal employment opportunity to all individuals regardless of their race, ethnicity, color, creed, religion, sex, age, national origin, physical or mental disability, military and veteran status, sexual orientation, gender identity, genetic characteristics, marital status or any other characteristic protected by local, state or federal law. This policy applies to all jobs at the University and to all the terms, benefits, and conditions of employment/enrollment.
Job Code: 222
Job Summary
Employment Term and Type
Regular, Full Time
Salary and Benefits
In addition to being located in the heart of downtown Milwaukee, MSOE offers a competitive compensation package including base pay; PTO; 13 paid staff holidays per year; medical, dental, vision, disability, and life insurance plans; 403(b) retirement plan with company match up to 6% of employee salary and immediate vesting; education assistance plans for employees, dependents and spouses of full-time employees; onsite fitness center (free for employees); and much more!
Required Education
Bachelor's Degree
Required Experience
1+ years
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