Location:

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• Provide timely and efficient technical support to end users, addressing a range of PC, hardware, software, and IT infrastructure issues.
• Ensure the upkeep of IT equipment, hardware, and software to meet security standards and organizational requirements.
• Collaborate with tier one technicians to deploy software packages, troubleshoot conflicts, and assist with computer operating systems and approved applications.
• Evaluate and test new technologies, actively contributing to IT projects, and fostering positive relationships with end users.
• Partner with the IT Security team to implement security projects and adhere to best practices.
• Stay abreast of industry developments through ongoing personal growth and education.
• Occasional regional day travel with up to 10% overnight travel may be required.

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• Bachelor's degree in management information systems, computer science, or business, or equivalent practical experience.
• Minimum of 3 years of experience in a Microsoft operating system environment; familiarity with Google Workspace is advantageous.
• Proficient personal computer skills.
• Strong verbal communication skills, with the ability to interact effectively with executives and non-technical customers.

Knowledge, Skills, and Abilities:

• Exceptional customer service skills and a proactive problem-solving approach.
• Ability to thrive under pressure, both independently and collaboratively, while consistently meeting deadlines.
• Comprehensive technical knowledge, including proficiency in Windows Operating Systems and Citrix thin client environment support.
• Familiarity with DNS, DHCP, WINS, TCP/IP, VoIP, and Internet/Intranet concepts.
• Sound understanding of Telephony, LAN, and WAN concepts.
• Excellent documentation skills and the capacity to convey technical information to non-technical audiences.
• Strong organizational, time management, and project estimation abilities.
• Willingness to enhance skills through continuous personal development, including attending classes outside regular working hours.
• Flexibility and willingness to travel as required.

Join Airgas and become an integral part of our IT success story. Apply now and make a meaningful difference.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at .

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