Client Service Manager - Wastewater Practice
Centennial, CO 
Posted 17 days ago
Job Description

We are currently seeking a dynamic Principal Engineer with a “one water” philosophy and business acumen to lead business development, strategy, and quality assurance related to the delivery of wastewater collection, treatment, water reuse, resource recovery, stormwater, and biosolids management projects.  Additionally, this position would serve as a Client Service Manager (Business Development) for key wastewater clients company-wide and in the local market of residence.  This position will reside in Phoenix, Chicago, Denver, or Muscatine. 

We are looking for a team member with a proven track record of developing and implementing strategy that resulted in selling, managing, and executing wastewater projects, while also providing vision and leadership to a team of wastewater practice personnel. This experience includes managing all activities related to project scope, schedule, cost, quality, communications, resources, and risk elements to optimize client service, quality, and fiscal responsibility.

The Client Service Manager - Wastewater Practice will have a network of wastewater connections in the United States, and in the respective local market, and technical expertise in one or more of the following areas:

  • Wastewater conveyance and pump stations
  • Peak weather flow management
  • Industrial and municipal wastewater treatment and biosolids management; master planning, design, and startup/commissioning
  • Non-potable, indirect potable, and direct potable reuse
  • Stormwater conveyance infrastructure
  • Stormwater treatment and reuse
  • Combined sewer management and separation
  • Alternative delivery methods, such as progressive design-build, construction manager at risk, and design-build
  • Program management
  • Consulting and management services related to multi-jurisdictional and regional wastewater programs

Primary duties include:

  • Drive innovation in the areas of wastewater management and treatment, ensuring high quality project deliverables, and growing the wastewater treatment practice.
  • Discover and implement means and methods of project delivery that increase efficiency and profitability, while optimizing solutions for clients from a capital and O&M spending perspective.
  • Market Stanley Consultants, Inc. (SCI) services to key wastewater, water reclamation, and stormwater management clients.
  • Work with the Water Market Leader to develop strategies for growing the wastewater treatment practice in alignment with overall SCI strategic objectives.
  • Collaborate with the SCI Energy, Environmental, Transportation, and Federal Market leaders and client service managers to maximize revenue to SCI through the delivery of wastewater and stormwater projects.
  • Ensure quality reviews are conducted on key wastewater projects at project proposal, initiation, and later stages of design.
  • Successfully interface with multi-disciplinary design teams.
  • Mentor junior and senior engineers.
  • Develop and maintain continuing business relationships with clients as part of ongoing business development efforts.
  • Organize and direct SCI’s effort associated with participation in national and regional wastewater related conferences. Review abstracts, papers, and presentations of members to ensure high quality and representative SCI brand.  Participate in national wastewater professional organizations and prepare, coordinate, and present market specific papers and presentations.

Background requirements include:

  • Bachelor’s Degree in Environmental Engineering required, Master’s Degree preferred.
  • Minimum of 20 years of relevant experience
  • Professional Engineer (PE) license required; must possess the ability to obtain PE in state of residence within 6 months of hire
  • Membership in the Water Environment Foundation (WEF)
  • Strong verbal, computer, and organizational skills
  • Excellent technical writing skills
  • Strong client relationship skills
  • Design team leadership skills

The successful candidate will enjoy technical management of wastewater, resource recovery, and stormwater project delivery with a “one water” philosophy; development and maintenance of close client and staff relationships; possess the ability to execute creative approaches to project delivery; and personal dedication to serving client needs.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor-s legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities.

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
• Please view Equal Employment Opportunity Posters provided by OFCCP here.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
20+ years
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