PURPOSE OF POSITION: To manage the smooth operation of a designated shift, assuring a Picture Perfect experience for our guests and associates.
Communicate expectations to the associates through IHG Way of Clean standards
Assure that the Front Desk has room inventory when required in a timely and in orderly fashion
Assist in inventory process
Perform shift-associated work such as room assignment, vacant room, discrepancy report, departure reports, key controls and turndown assignment
Block and control room inventory for DNR rooms
Assist in all departmental meeting
- Assist in coaching, counseling, and training of room attendants, public area attendants, night cleaners, and housemen
Assist in supervising daily projects that help increase the overall cleanliness of the hotel.
MANDATORY JOB REQUIREMENTS:
The Crowne Plaza Northstar seeks to hire dedicated and hospitable associates that will celebrate many years of service with Marcus Hotels and Resorts. As a valued member of our team, you will be empowered to shape every guests journey into an experience that they will never forget! We offer excellent benefits, competitive wages, and hotel room discounts with IHG Hotels and Marcus Hotels and Resorts.