We are looking for someone who reviews, analyzes and reports on inbound and/or call quality data to improve service effectiveness and efficiency. They will partners with staff and leadership to determine opportunities for improvement and supports the integration into current practices. They deliver knowledge management tools to staff and reviews staff knowledge to ensure

This position actively participates in, coordinates with, and guides the daily operations of the Customer Care team by providing assistance to customers as well as to Customer Care team members, and coaching the team on real time issues and activities in support of departmental objectives. This position is a first point of contact for Customer Care personnel pertaining to

About our Company Based in Denver, Colorado, Cologix is North America's leading network neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 40+ digital edge and Scalelogix SM hyperscale edge data centers in 11 markets across the United States and Canada along with a carrier dense ecosystem of 700+ networks, 360+ cloud pr

DESCRIPTION The Customer Service Technical Support Representative handles challenging calls from professionals and consumers seeking help on technical issues. These concerns involve hearing devices, accessories, wireless connectivity, product training, and policy clarification. The Technical Support Representative will serve the Company's external consumers using various p

Responsible for managing the implementation of our MiTek Software Suite with existing MiTek accounts, new MiTek accounts, or with new startups. This would include performing a Needs Analysis of their existing software. Installing and configuring the MiTek Suite. Training on the use of the MiTek Suite. Communicating with Product Management any issues or software enhancemen

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data driven solutions

The Lead IT Engineer is responsible for developing and maintaining applications using a variety of technologies like Informatica, shell scripting, SQL and ETL to support multiple lines of Business and IT initiatives. This position is responsible for technical analysis, design, development, testing, and deployment of IT solutions / Data warehouse solutions to support Medic

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

The TDS Global Operations role is responsible for delivering and ensuring the CW TDS operations across all global Infrastructure functions (office, branch, client ) as well as hosted (Data Center and Cloud) as a service and support operation to our business to ensure continued service excellence. The role(s) have split responsibility for the following key areas of operati

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data driven solutions

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways from a rich set of career development pro

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data driven solutions

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at The following are the duties of this position at the full working level. Provides direction for monitoring all program phases to integrate existing and future systems into new business systems, including identifying, acquiring, and allocating resources; ensuring ti

The Elison Laboratory (E Lab) at the Institute of Child Development and Masonic Institute for the Developing Brain, University of Minnesota, is currently conducting a series of studies on developmental social neuroscience, including NIH/NIMH funded research studies examining brain and behavioral development in young children between birth and 5 years of age. The candidate

include but are not limited to Engage with an assigned group of customers and/or Customer Success Advocates to understand and deliver provisioning, configuration or other technical adjustments that empower the customer to improve or expand their use of the Motorola Solutions Command Center Software or Mobile Video Software portfolio in alignment with their agency goals and