DescriptionCirrus Aircraft's Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet, the world's first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System (CAPS) - the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS as a standard feature on all Cirrus aircraft. Find out more at cirrusaircraft.com.Cirrus offers a competitive benefits package and is dedicated to the advancement of general aviation. The Cirrus Flying Club offers employees and their family members the unique opportunity to obtain their private pilot's license in the comfort of a Cirrus or rent a Cirrus for an impromptu adventure at a greatly reduced rate. We are committed to investing in the future of our employees and company by offering professional development and career progression opportunities and we engage employees by offering several employee and family events throughout the year, as well as the opportunity to take part in activity clubs and community events.Job Duties and Responsibilities: Provides consulting assistance to Cirrus personnel regarding the use of technologies in the performance of their jobs. Maintains, analyzes, troubleshoots, and repairs computer systems, mobile devices and peripherals. Manages multiple requests at one time with exceptional follow through. Deploy new systems and update software applications. Helps document standard operating procedures. Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrated Proficiencies/Skills/Abilities:Familiar with computer operating systems and applications.Great interpersonal skills to promote excellent service with customers and excellent teamwork with co-workers.Open minded listening skills; able to restate a customer or teammate's issue to their satisfaction, and as open to persuasion as they are ready to persuade.Good written and verbal communications skills; able to explain complex concepts in terms and conditions familiar to customers and teammates of all ranks.Good analytical skills; able to reverse engineer requirements when a customer or teammate presents a problem in the form of a solution design.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.