Jodi R. R. Smith began promoting better behaviors in 1986 and founded Mannersmith Etiquette Consulting in January 1996. She continues to serve as president. Her extensive background in motivational psychology and human resources has reaffirmed her belief that proper manners and etiquette are an essential part of functioning successfully in today's world. Jodi is a nationally known etiquette expert, specializing in personal and professional conduct, and is sought out by the media for her no-nonsense approach.

Jodi has been seen on the NBC Today Show, Good Morning America and on the CBS Early Show. She has been quoted in the Washington Post, Wall Street Journal and USA Today. She has been a featured guest on radio shows from coast to coast and into Canada. Jodi holds a bachelor’s degree in motivational psychology from the University of Rochester and a master’s degree from Cornell University. She is also the author of three etiquette books. Jodi is well known among her clients for her educational and entertaining style.

Mannersmith is an etiquette consulting firm that delivers seminars to clients ranging from children to CEOs. Each program is a combination of lecture, activities and exercises designed to ensure that learning about etiquette is both educational and entertaining.