As the third largest city in the State of Minnesota and one of the fastest-growing municipalities, the City of Rochester (pop. 110,000) is Livability.com's No. 1-ranked city on the 2016 Top 100 Best Places to Live list, is just 85 miles southeast of Minneapolis and home to the world-renowned Mayo Clinic, which draws more than 2 million people from around the globe annually. Residents here enjoy an outstanding economy as well as cultural amenities far greater than one might expect in a city this size, as well as The University of Minnesota-Rochester and nine other colleges and universities. The city has also been named among the top 10 Best Cities for the Next Decade (Kiplinger's).
The mission of the City of Rochester is to provide a safe, attractive environment through the responsive, efficient, and cost-effective delivery of municipal services. The City will strive to enhance community pride by improving the physical, environmental, economic, cultural, and social quality of the community.
Customer Focus Meeting the needs of internal and external customers while balancing the community's varying interests; providing quality services in a professional manner; listening to and anticipating customers' needs; delivering services accurately and timely; serving all customers fairly and equally; establishing and maintaining effective relationships.
Integrity Building trust and confidence by demonstrating honest, respectful and good faith interactions with each other and the public at all times, maintaining adherence to organizational and departmental core values and beliefs; displaying direct and truthful behavior.
Excellence Acting professionally and responsibly in the delivery of services; accepting personal accountability for actions and outcomes; continuously improving processes and individual competencies; striving for proficiency and quality.
Respect Treating all people with respect; valuing diverse perspectives; recognizing and encouraging individual needs, aspirations and capabilities; providing an equitable and supportive environment for a multicultural workforce and community; promoting human rights, mutual respect and courtesy; applying principles of equal employment opportunity.
Safety Understanding, encouraging, and carrying out the principles of integrated safety management; complying with and/or overseeing the compliance with safety policies and procedures; completing all required safety training; protecting every individual; taking personal responsibility for safety.
Partnership Develop and cultivate relationships by working cooperatively and collaboratively to achieve common goals and seek new and innovative methods of process enhancement.
First-Class City, First Class Service