Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.

Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.

SUMMARY: The Customer Experience intern gets exposure to a corporate environment and gains valuable experience and insight into the department's business processes. The primary responsibility for this role will be to work with the customer experience team to create content, assist with online club moderation, as well as support and develop student engagement activities. Other tasks will be assigned as needed. Essential functions may vary from administrative, clerical and support level work to more hands-on tactical work as determined by business needs. You will be able to share your insights and perspective with prospective students and families, local leaders, and industry professionals. Associates will have opportunities to try new things, get noticed, and be helpful contributors. This competitive position is for teens looking to get a head start on their resume by gaining some solid experience with a large public company that is a leader in its field.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Work with customer experience team to develop student engagement activities and create content.
• Review and provide feedback on teen-focused content, programs, and services.
• Research assigned topics and conduct surveys/gather feedback from peers.
• Work with cross-functional teams to understand and document school-specific programs, partnerships, and activities.
• Create content directed towards teens (including video, blog articles, social media posts, etc.)
• Provide additional support to team as needed

Supervisory Responsibilities:

This position has no formal supervisory responsibilities.

MINIMUM REQUIRED QUALIFICATIONS:

• Currently a rising senior enrolled in a Stride Career Prep program, AND
• Parental consent to participate is required, AND
• Student must have current work permit, if necessary, per state law, AND
• Be in good standing with their school, and the ability to meet the weekly responsibilities of the position

Certificates and Licenses: None required.

OTHER REQUIRED QUALIFICATIONS:

• Strong writing skills with attention to detail
• Excellent planning and organizational skills
• Excellent communication and collaboration skills
• Self-motivation and excellent problem-solving skills
• Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
• Ability to clear required background check

DESIRED QUALIFICATIONS:

• Preference will be given to students who have earned an industry-recognized certification

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is a home-based position.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.