Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." Our Values Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Al

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environ

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

Field Service Technician II Production Equipment Location US MN Eagan Company Canon Solutions America, Inc. Requisition ID 31787 Category Field Service Position Type Full Time About the Role Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon So

In a timely manner, handles incoming commercial and carrier customer trouble reports. Work trouble reports generated by customer call ins and/or created from alarm notifications. Provide back end support of Service technicians in the field. Escalate issues with vendors, local exchange carriers (LECs) and internal support teams to resolve service interruptions. Notify Netw

The Lead Technical Business Systems Analyst (TBSA) role will work in a collaborative team environment that delivers global digital solutions for the Pest Elimination division. This position will work with the advanced analytics team (data Science and commercial analytics teams) to provide integrated field, corporate account, and external customer solutions. This role will

Job Location Corporate Headquarters Owatonna, MN   Travel Percentage None Job Shift Monday Thursday, 3 25pm 1 55am Description Wenger Corporation is a privately held, leading manufacturer of high quality music education, performing arts and athletic products. To better balance the needs of your personal life, Wenger Corporation provides best in class, family friendly

With remote access to customer systems, Install or troubleshoot the company's proprietary Software, identify the problematic root cause on hardware equipment such as laptops, servers, and IP cameras. Provide courteous and knowledgeable troubleshooting support over the phone, via email and in person. Ensure timely and accurate set up of all systems Phone Support during reg

As the Desktop Technician with Liberty Diversified International , you will be a primary service contact who responds to and resolves end user inquiries, service requests, and problems. You will join a team dedicated to providing excellent client device end user hardware and software support. This full time position reports directly to the Desktop Support Manager at LDI's

Provide support to internal resources and customers with item setup, proofing, validation, and testing Provide effective communication to the customer, Sales, Operations and vendor teams regarding the status of tasks and projects Assist by verifying all of the required information for the implementation is available and accurate, including pricing, specifications, artwork

Love Your Mondays again! Strategic Customer Support Technician The Strategic Customer Support Technician will perform customer trouble isolation and repair, document issues and incidents across the voice, video, and IP network. This position recognizes, acknowledges, fixes, documents, and clears customer trouble tickets. The Strategic Customer Support Technician provides

Love Your Mondays again! Advance Technical Support Technician As an Advance Technical Support (ATS) Technician , you will facilitate the prompt detection, resolution, escalation and reporting of service impacting events and incidents. Our ATS team facilitates and maintains relationships with our off net providers, Carriers, and internal teams for the purposes of owning cu

The Anoka County Information Technology department is committed to helping the County's programs and services successfully meet their business objectives while enabling innovation through technology. They accomplish this by gathering information about users' needs, identifying solutions, facilitating the implementation, support, training, and ongoing resources needed to m

Location Carmel, Indiana; Eagan, Minnesota Do you enjoy supporting critical applications, solving sophisticated problems, and helping others resolve complex issues while also providing a great customer experience? Are you excited about the opportunity to join a company that impacts over 45 million people by ensuring the reliability of the electric grid? If so, read on! MI

Ensures the accurate and timely completion of mainframe security workflow Leads security related project teams which could include Information Systems, Inspection Services, CMO, OIG, Systems Support Branch, HQ management, and computer users Implements information security requirements. Reviews implementation and policy compliance Monitors daily RACF security reports and d