This position is responsible for providing first level triage support. Utilizes cutting edge technology to create, update, close and escalate incidents and requests, manage email/distribution accounts, manage Active Directory user and computer accounts, install and support 3rd party and internally created applications and provide remote support to team members. Essential

AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real time control, optimization and management for exceptional performa

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

The IT Site Technician is responsible for providing end user and Corporate IT support in the following areas software/hardware peripherals, network, telephony, data communication technologies, servers and workstation configuration. Assists with troubleshooting client/server environments. Implements company standard infrastructure and provide support for system upgrades an

A DAY IN THE LIFE Oversee numerous customers and collaborate within a team setting to resolve IT related issues. Develop and provide system and software training to end users. Coordinate day to day ticketing system and work with IT staff to provide end user solutions. Assist when required with user on boarding and off boarding process including account provisioning setup

The Business Consultant C1Conversations is a customer facing role associated with the development, scoping, and delivery of C1Conversations Platform Intelligent Virtual Agent (IVA) Pro Services projects and the follow on client consulting engagements via Managed Services on the same platform. The position is responsible for leading the design, delivery, and tuning of IVAs

Choice Hotels International, Inc (NYSE CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full service upper upscale propertie

Provide support to internal resources and customers with item setup, proofing, validation, and testing Provide effective communication to the customer, Sales, Operations and vendor teams regarding the status of tasks and projects Assist by verifying all of the required information for the implementation is available and accurate, including pricing, specifications, artwork

This position actively participates in, coordinates with, and guides the daily operations of the Customer Care team by providing assistance to customers as well as to Customer Care team members, and coaching the team on real time issues and activities in support of departmental objectives. This position is a first point of contact for Customer Care personnel pertaining to

Software Application Specialist | QuickShip The Software Application Specialist diagnoses troubleshoot and documents core software and data issues. This role also creates customer facing knowledge documentation. What you will be doing Communicate with customers via phone, email, or chat. Document calls with screenshots and detailed notes of what happened while on the call

Company is transforming their data platform and analytics foundation through the implementation of new data architecture, process, and standards. Looking for a Data Platform Governance Analyst to play a significant role in the implementation and operations of the company's implementation of the data governance and compliance frameworks. The role will focus on data as an a

Stoneridge Software began with an idea How can Microsoft implementations be done better? After considering the idea and continually seeing the need for a business partner who could successfully deliver software implementations, Eric Newell, Becky Newell and Cody Marshall founded Stoneridge Software. As a 2023 Inc. Best Workplaces Honoree, member of the Microsoft Inner Cir

About our Company Based in Denver, Colorado, Cologix is North America's leading network neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 40+ digital edge and Scalelogix SM hyperscale edge data centers in 11 markets across the United States and Canada along with a carrier dense ecosystem of 700+ networks, 360+ cloud pr

The Field Service Technician is responsible for maintaining a thorough working knowledge of all aspects of the mechanical and electronic functionality of all generations of the ImageTrac scanner. The Field Service Technician shall maintain availability for dispatches to customer sites based on contracted hours, during and after regular business hours as needed. The essent

At Jamf, people are at the core of everything we do. We do what's right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple. Jamf offers remote and hybrid positions. Depending upon the role, work in the office, connect 100%