Stoneridge Software began with an idea How can Microsoft implementations be done better? After considering the idea and continually seeing the need for a business partner who could successfully deliver software implementations, Eric Newell, Becky Newell and Cody Marshall founded Stoneridge Software. As a 2023 Inc. Best Workplaces Honoree, member of the Microsoft Inner Cir

The IT Site Technician is responsible for providing end user and Corporate IT support in the following areas software/hardware peripherals, network, telephony, data communication technologies, servers and workstation configuration. Assists with troubleshooting client/server environments. Implements company standard infrastructure and provide support for system upgrades an

What success looks like in this role Ensures high levels of client satisfaction for the products/solutions supported. Addresses all questions regarding the installation, configuration and customization within the areas of domain expertise. Responds to escalated problems in a timely and accurate manner and ensures that Service Level Agreements are met. On specific situatio

Provide on site support installations and service repair to customers in North America Provide solutions to complex service issues Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues Develop strong working relationships with customers Perform pre inst

MiTek is looking for an experienced Truss Designer who is interested in learning developing software skills to join our Technical Support team. In this role you would be responsible for providing technical assistance to customers and internal users in support of complex Structural Engineering, CAD, and Business Management applications within the MiTek Software Suite. Answ

We are looking for someone who reviews, analyzes and reports on inbound and/or call quality data to improve service effectiveness and efficiency. They will partners with staff and leadership to determine opportunities for improvement and supports the integration into current practices. They deliver knowledge management tools to staff and reviews staff knowledge to ensure

This position actively participates in, coordinates with, and guides the daily operations of the Customer Care team by providing assistance to customers as well as to Customer Care team members, and coaching the team on real time issues and activities in support of departmental objectives. This position is a first point of contact for Customer Care personnel pertaining to

About our Company Based in Denver, Colorado, Cologix is North America's leading network neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 40+ digital edge and Scalelogix SM hyperscale edge data centers in 11 markets across the United States and Canada along with a carrier dense ecosystem of 700+ networks, 360+ cloud pr

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturin

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data driven solutions

The Lead IT Engineer is responsible for developing and maintaining applications using a variety of technologies like Informatica, shell scripting, SQL and ETL to support multiple lines of Business and IT initiatives. This position is responsible for technical analysis, design, development, testing, and deployment of IT solutions / Data warehouse solutions to support Medic

DESCRIPTION The Customer Service Technical Support Representative handles challenging calls from professionals and consumers seeking help on technical issues. These concerns involve hearing devices, accessories, wireless connectivity, product training, and policy clarification. The Technical Support Representative will serve the Company's external consumers using various p

Escort Vendors such as Curvature, Hitachi/Dell, IBM, Cisco, Teradata, and others Protect Media Assets Oversee Dock Activity including sending and Receiving shipments & Pallets Be on time and ready to work consistently Keep documentation on what has transpired during tour of duty Represent the team and Optum with a can do attitude What are the reasons to consider working f

The TDS Global Operations role is responsible for delivering and ensuring the CW TDS operations across all global Infrastructure functions (office, branch, client ) as well as hosted (Data Center and Cloud) as a service and support operation to our business to ensure continued service excellence. The role(s) have split responsibility for the following key areas of operati

Responsible for managing the implementation of our MiTek Software Suite with existing MiTek accounts, new MiTek accounts, or with new startups. This would include performing a Needs Analysis of their existing software. Installing and configuring the MiTek Suite. Training on the use of the MiTek Suite. Communicating with Product Management any issues or software enhancemen