Who Are We? Groundswell is a premier technology integrator resolutely committed to solving the most complex challenges facing federal agencies today. Our name, Groundswell, represents our commitment to be an unstoppable, seismic change in government. Ours is a small company culture with big company reach and results . Are you ready to be audacious, be bold and drive chang

Perform installation, integration, configuration, testing documentation, troubleshooting, security implementation, and configuration management of Point and associated technologies. Administer policies and standards related to security and technical implementation guidance. Maintain system documentation Qualifications Able to effectively collaborate with internal and exte

MiTek is looking for an experienced Truss Designer who is interested in learning developing software skills to join our Technical Support team. In this role you would be responsible for providing technical assistance to customers and internal users in support of complex Structural Engineering, CAD, and Business Management applications within the MiTek Software Suite. Answ

Responsible for managing the implementation of our MiTek Software Suite with existing MiTek accounts, new MiTek accounts, or with new startups. This would include performing a Needs Analysis of their existing software. Installing and configuring the MiTek Suite. Training on the use of the MiTek Suite. Communicating with Product Management any issues or software enhancemen

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." Our Values Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Al

Contribute to and help lead multiple Network Engineering initiatives and projects consisting of design and development, solution design, analysis, testing, and integration, with primary focus in Optum's FISMA governed and/or DMZ environments Provide feedback on project status, milestones, and risks Develop network service strategies; evaluate and select hardware and softw

Posted May 13, 2024 Role Number 114438201 Do you love how it feels to help others? After customers purchase our products, you're the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you're helping customers get started with the Mac or finding answers to their que

The Senior Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. The role is integral to exceeding our customer's expectations by creating a positive experience with each customer interaction. Responsibilities Resolves

Documents policy and procedures for IT Support Services and resolves escalation for PC technicians for complex troubleshooting. Oversees inventory of all computer equipment and notifies managers of any shortages. Configures, installs, modifies, and repairs personal computers and peripherals. Installs software and checks it to ensure the device is performing according to u

The purpose of the Systems Administrator position is to provide maintenance of the server and network infrastructure environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. ESSENTIAL JOB DUTIES Monitor, maintain, and troubleshoot all server, network, and voice infrastructure. Design an

Position End User Services Technician Location Minneapolis, MN Job Id 1174 # of Openings 1 End User Services Technician (Full Time | Minneapolis) As an EUS Technician, you are a developing member of the End User Services team. In this role, you will be responsible for collaborating with others, as well as working independently, to ensure end users have the necessary tools

The selected candidate will provide moderately complex to complex technical support for Document Management. First point of contact for issues and initiatives related to systems, tools, and applications supported by the work group. Duties are varied and include production support and troubleshooting, application maintenance, and monitoring. May coordinate and execute test

This is a remote position you may sit anywhere in the US Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a cul

Familiarity with SMF/RMF record structures Ability to work with SAS programming and statistical data Utilize knowledge of large scale operational and system concepts Develop and maintain system performance reporting using MXG, SAS, and Splunk Monitor daily system health for areas of improvement and exceptions Deliver recommendations for enhancing performance Perform probl

Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module related to Epic MyChart Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflow